When people need to get in touch with a company’s customer service department, they often turn to Twitter. So it’s only natural they might use the platform to share their hilarious anecdotes and ...

Have you ever experienced that feeling when you encounter a new piece of information that completely shifts your understanding of the world around you? Whether it’s a great book, an enlightening movie ...

Have you ever been stuck in an endless loop of useless interaction with a customer support agent, or worse yet, a chatbot that just doesn’t get it? I certainly have and it’s sometimes enough to make ...

A British DJ used his love for Eminem as inspiration for a funny note to a customer service department. Jay Whalley messaged online clothing site ASOS to ask about a blazer he’d ordered – but he did ...