IKEA smart home gadgets are everywhere at the moment, meaning they’re often sold out on IKEA’s website. Still, if you’ve managed to get your hands on one or two, you’re probably ready to start adding ...

Amazon earnings are in, and it's not looking good for the stock. Investors were focused on the company's capex-spending forecast of $200 billion for the year, which came in well above the average ...

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The contact center industry is grappling with how to effectively incorporate artificial intelligence (AI), especially as new AI agents are on the horizon. Many legacy systems require extensive ...

Amazon Connect’s pricing model encourages companies to experiment with different AI deployments. “If you're saying, ‘I know I can get some benefit of AI, but I'm not sure how much, so I need to do an ...

LAS VEGAS--(BUSINESS WIRE)--Deepgram, the world’s most realistic and real-time Voice AI platform, today announced integration of its enterprise-grade speech-to-text (STT) and text-to-speech (TTS) ...

Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. AWS signals a competitive posture in the CCaaS market with new ...

Airline websites including Delta and United were among those hit by the Amazon Web Services disruption on Monday. Customers complained they couldn't check in for flights, while others saw reservations ...

Looking to build an Agentic AI solution in the cloud but don't want to create your own AI model from scratch? Amazon Bedrock is the cloud computing service you're looking for. In this quick Amazon ...

Community driven content discussing all aspects of software development from DevOps to design patterns. Amazon Elastic Kubernetes Service (EKS) is a managed Kubernetes service from AWS that allows ...